Jobs

The Quilting Bee, Inc. is the region’s largest sewing, embroidery and quilting machine
dealer. We carry Bernina, Janome, baby lock, Pfaff and brother lines of machines. We
also carry the region’s largest selection of fabrics and sewing notions.

View our Job Openings Below!

Job Description – Marketing Coordinator

Summary 

The Quilting Bee, Inc. is the region’s largest quilt shop and sewing machine dealer, and continues to grow. As a result, the Company needs to deliver excellent customer experiences through advanced marketing techniques. 

Skill requirements

• 1 Year of Small Business Marketing Experience
• Creative, flexible, and independent working style
• Working Knowledge of Adobe Creative Suite
• Proficiency in Adobe Lightroom & Adobe Premiere Pro
• Experience with Adobe Photoshop, After Effects, and Illustrator
• 6+ Months Experience in WordPress 
• Working Knowledge of ecommerce sites
• Experience with Square point-of-sale and website or similar platform
• Proficient Knowledge of Facebook, Instagram, Tik Tok, YouTube, & Pinterest
• 6+ Months Experience with Google Ads and Facebook Ads, Meta Business Suite
• Working Knowledge of Whatnot or ability to learn
• Experience using Microphone Equipment
• 1+ Year Experience with Mirrorless or DSLR Cameras for Photography and Video
• 6+ Months Experience of SEO Optimization
• Experience with Canva or similar platform

Specific Tasks

•  Keep the company WordPress website up to date with current events, specials, promotions, and prices. Constantly work to improve SEO performance, reduce loading times, update assets such as images, copy, and branding, prevent downtime, add and update plugins, and overall allow for an easy and seamless customer experience.
• Create advertising campaigns, both for long term awareness and for short term events, using the Google Ads Platform and Facebook Ads Platform.
•  Create assets and manage relationships with print advertisers, such as The Inlander, Huckleberry Press, and others.
• Create in-store promotional materials, such as signs, price tags, etc.
• Manage the company’s social media accounts, including Facebook, Instagram, YouTube, Tik Tok, and Pinterest. Create regular content for each.
• Use store camera and other means to take appealing pictures & videos of products, the store itself, events, quilts, and anything else that may come up.
• Edit pictures, videos, and promotional materials using Adobe Suite, Canva, primarily Lightroom, Premiere Pro, Photoshop, Illustrator, and After Effects.
•  Create and manage the Quilting Bee Newsletter using Mailchimp, which is sent out to over 18,000 email addresses and promotes various upcoming events, new products, store updates, sales, etc.
• Film and edit promotional videos for The Quilting Bee YouTube Channel, primarily Sewing Machine overviews and tutorials. Also create Thumbnails, subtitles, descriptions, end cards, etc.
•  Collaborate with the Livestream Host to film the weekly What’s Buzzing at The Bee! Facebook Live, which showcases new products, events, sales, etc. 
• Collaborate with the Livestream Host to run the weekly Whatnot Live show, to sell a variety of items in a livestream format. Add products, promote the show, produce the livestream, and assist in packaging the sold items for shipment.
•  Collaborate with other employees to create a full list of the classes, events, and specials. Publish these items on the calendar page of the main Quilting Bee website.
• Assist in planning, organizing, and running several events throughout the year, the largest of which is the annual WSQ Quilt Show each Fall.
• Assist in solving any technical issues relating to the website or adjacent matters.
• Regularly update the Quilting Bee’s Google listing with current information.
• Answer customer questions that are sent in via Facebook, Instagram, Messenger, Emails, Phone Calls, Etc.
•  Manage relationships with outside marketing agencies and adjacent companies.
• Track analytics, communicate results and present strategies to management.

Job Type

• Full time 

Required Education

• BA in Marketing or similar discipline. 

Compensation 

• $19 – $23 an hour. Compensation will be based on experience. 
• Available Supplemented Health Insurance.

Job Overview
We are looking for sales floor staff who are excited and passionate about working in a fabric & sewing machine store! The person will greet and assist customers, sell all products, including sewing machines, help customers carry fabric and sewing machines, cut fabric, ring up orders, promote and other retail duties.

Qualifications

• Passion for sewing and quilting
• Sewing knowledge is helpful but not required
• Team Player
• Friendly People Person
• Customer Service is a must
• Must obtain brand-specific training (provided)
• Must have a high level of interpersonal skills with ability to handle sensitive and confidential information appropriately
• Must have strong written and oral communication skills to tactfully and professionally interact with individuals at all levels of the organization and outside the organization
• Must be able to build positive work environments and relationships through enthusiasm, sociability, supportiveness, insight, cooperation, and assertiveness
• Must demonstrate the ability to build trust and respect to motivate and inspire high performance from others
• Must be able to think on their feet and quickly synthesize information using common sense and reasoning to analyze and resolve issues while including appropriate people in decision making process
• Must be able to work independently as well as productively in a team setting
• Must have the ability to multitask, prioritize, and adapt to unforeseen priority changes
• Must demonstrate self-reliance, stamina, and drive
• Must have high levels of objectivity and emotional consistency with the ability to remain level-headed
• Must strive to continuously build knowledge and leadership skills with an open mind to constructive feedback
• Must have availability to work a flexible schedule including weekends and evenings

Physical Demands

• This is a laborious position in which the employee is regularly required to have frequent quick movement including constant standing and walking. The position involves other regular movements including, but not limited to, bending, reaching, lifting and carrying

Work Environment

The employee is required to work in an environment that is fast-paced, busy and has moderate to high noise levels

Job Type

• 20-40 hours a week
• Able to lift 50 lbs
• Able to stand all day
• Must be able to work evenings and Saturdays

Education
High School equivalent preferred

Compensation
Hourly Wage starts at $17.25/hour + Commissions
Health Insurance for eligible employees

Position Title: Machine Sales and Installation Associate
Reports To: Machine Department Sales Manager
Direct Reports: None
FLSA Status: Non-exempt
Job Type: Full-time or Part-time

Position Summary
The Quilting Bee, Inc. is the region’s largest sewing machine dealer, and we are continuing to grow. As a
result, we need to expand our Machine Department to meet the needs of our growing customer base. You
will have the opportunity to learn from and work with a team of knowledgeable Machine Sales Associates
and one of the region’s premier Sales Managers with over 15 years of experience.
The Machine Sales and Installation Associate is responsible for selling sewing machines, delivering and
setting up machines and sewing tables, and installing quilting and embroidery machines off-site.

Essential Duties and Responsibilities
General Skill Requirements
 Valid driver’s license.
 Reliable mode of transportation.
 Ability to interpret illustrated parts diagrams of machines.
 Ability to interpret wiring diagrams and schematics of machines and tables.
 Ability to read and interpret technical manuals.
 Ability to disassemble and reassemble complex components.
 Ability to communicate to and/or educate staff and customers on proper machine use and
maintenance.
 Ability to lift at least 100 lbs and to bend and stoop while working on equipment.

Specific Tasks
 Sell all machine department products.
o Maintain a basic understanding of product lines and be prepared to demonstrate the use of
all current machines.
o Understand sales pricing and available financing options.
o Perform regular follow-up with customers on leads list.
 Assist with Department merchandising to promote sales.
o Restock inventory and communicate ordering needs to Machine Department Sales
Manager.
o Maintain the Department for cleanliness.
o Assist with intake and stocking of new machine inventory.
 Understand the store’s sales goals and work to achieve them.
 Maintain classroom machines for cleanliness and readiness of use.
 Provide input on store policies affecting the Department.
 Any other tasks deemed necessary by the Store Manager or Machine Department Sales Manager.
 Follow all manufacturers’ mandated protocols.

 Comply with OSHA Safety and Health rules.
 Promote and sell additional products and/or services.
 Operate a walk-behind forklift.
 Assemble and troubleshoot sewing tables and frames.
 Drive delivery van.
 Communicate information to coworkers and customers in a clear, timely, and professional
manner.

Customer Service
This position will deliver and set up products to customers in the field and sell machine products on site.
The Associate is expected to represent the Quilting Bee in a professional and positive manner. The
Associate must provide customer service that exceeds customer expectations.
 Provide superior customer service to ALL customers of The Quilting Bee.
o Greet customers as they enter the store and offer assistance.
o Recommend and help with selection of purchases including fabric, pattern/books, thread,
and notions.
o Complete transactions including sales, returns, class registrations, and repair intake in
POSIM (Point of Sale system).
o Stay knowledgeable on store inventory including location and use of products.

Qualifications/Requirements
 Must obtain brand-specific training (provided).
 Must have a high level of interpersonal skills with ability to handle sensitive and confidential
information appropriately.
 Must have strong written and oral communication skills to tactfully and professionally interact
with individuals at all levels of the organization and outside the organization.
 Must be able to build positive work environments and relationships through enthusiasm,
sociability, supportiveness, insight, cooperation, and assertiveness.
 Must demonstrate the ability to build trust and respect in order to motivate and inspire high
performance from others.
 Must be able to think on their feet and quickly synthesize information using common sense and
reasoning to analyze and resolve issues while including appropriate people in decision making
process.
 Must be able to work independently as well as productively in a team setting.
 Must have the ability to multitask, prioritize, and adapt to unforeseen priority changes. Must
demonstrate self-reliance, stamina, and drive.

 Must have high levels of objectivity and emotional consistency with the ability to remain level-
headed.

 Must strive to continuously build knowledge and leadership skills with an open mind to
constructive feedback.
 Must have availability to work a flexible schedule including weekends and evenings.
 Must be able to travel frequently.

Physical Demands
 This is a laborious position in which the employee is regularly required to have frequent quick
movement including constant standing and walking. The position involves other regular
movement including, but not limited to, bending, reaching, lifting and carrying.

Work Environment
 The employee is required to work in an environment that is fast-paced, busy and has moderate to
high noise levels.

Interested? Send a resume & cover letter (optional) to manager@quiltingbeespokane.com